AtomEmailPro

Many AtomEmailPro users have experienced this problem: they set a show name for their emails, but recipients still see the original name of the email account. Why does this happen? Let’s break it down.

1️⃣ How Email Services Control Show Names

Gmail

• Gmail gives priority to the default sender name in your account settings.
• Even if you set a show name in AtomEmailPro, Gmail may override it if you haven’t added and verified an alias in your Gmail account.
• How to fix it:
  1. Log in to Gmail and go to Settings → Accounts → Send mail as.
  2. Add your desired show name as an alias.
  3. Verify the alias. Once done, the show name in AtomEmailPro will appear correctly to recipients.

Outlook / Hotmail

• Outlook also prefers the name set in the account profile.
• If your show name does not match the account name, Outlook may override it.
• The solution is similar: modify your account name or add a verified alias.

2️⃣ Why Does This Happen?

This is a security measure by email services:

• It prevents someone from pretending to be another person or company.
• It protects recipients from phishing or spam emails.
• Therefore, the show name set in SMTP software may not always be the final name displayed.

3️⃣ How to Set Show Names Correctly

To make sure recipients see your intended show name:

1. Add an alias or update the account display name in your email service.
2. Set the same show name in AtomEmailPro.
3. Ensure SPF and DKIM records are configured correctly to avoid being marked as spam.
4. Avoid special characters like < > " , ; in the show name.

After these steps, emails sent via AtomEmailPro will show the correct show name to recipients.

4️⃣ Summary

• AtomEmailPro allows you to customize your show name, but the final name is determined by your email service.
• Gmail, Outlook, and other email services may override your settings if you haven’t added a verified alias.
• To make your show name work, add a verified alias in your email account, then set the same name in AtomEmailPro.

💡 Tip:
If you are sending marketing or brand emails, using a company or brand name as your show name is more professional and easier for recipients to recognize and trust.

FAQ: Why My Show Name Isn’t Showing Correctly

Q1: I set a show name in AtomEmailPro, but recipients see a different name. Why?
A: Some email services, like Gmail and Outlook, override the show name set in AtomEmailPro. They use the name saved in your email account by default.

Q2: How can I make my show name appear correctly?

1. Gmail:
   • Go to Settings → Accounts → Send mail as.
   • Add your desired show name as an alias and verify it.
   • Set the same show name in AtomEmailPro.
2. Outlook/Hotmail:
   • Update your account display name or add a verified alias.
   • Make sure it matches the name you set in AtomEmailPro.

Q3: Why do Gmail and Outlook override my settings?

• This is a security measure to prevent email spoofing.
• If your show name doesn’t match the account, it may be replaced with the default name.

Q4: Tips for the best results

• Use company or brand names for marketing emails.
• Avoid special characters like < > " , ; in show names.
• Ensure your SPF and DKIM records are set up correctly to reduce spam issues.

Visual Example (What recipients see):

1️⃣ Wrong (Overridden by Gmail/Outlook):

From: John Smith <[email protected]>

(You set “AtomEmailPro Team” in AtomEmailPro, but Gmail shows the account name.)

2️⃣ Correct (Using verified alias):

From: AtomEmailPro Team <[email protected]>

(Verified alias matches AtomEmailPro setting, shows correctly to recipients.)

AtomEmailPro Free Version – Features & Limitations

The AtomEmailPro Free Version is available for users who want to try the software before upgrading. Here’s what you need to know:

How to Get It

• Contact us on Telegram: @spinnerchief to receive the free version.

Free Version Features & Limits

1. SMTP sending only – Webmail sending is not available.
   • If you try to use webmail sending, you will see a prompt to upgrade.
2. Outlook token support – You can use Outlook accounts to send emails via token.
3. Thread and task limits – Maximum 5 threads and 5 tasks simultaneously.
4. Sender and recipient limits–
   • Maximum 20,000 senders
   • Maximum 5,000 recipients per task

5. The free version is a lifetime version.

This free version is perfect for testing AtomEmailPro’s basic features, learning how it works, and preparing for bulk email campaigns.