2025
09/10
14:12
share

Why AtomEmailPro’s Web Mail BCC Sending in Outlook Stopped Working – And How to Fix It

Many AtomEmailPro users ask:
“Outlook web mail BCC sending was working before, why did it suddenly stop?”

The short answer: it’s not because AtomEmailPro stopped working. The real reason is that webmail platforms like Outlook, Gmail, Mail.ru, and others constantly change their webpage elements and structures.

Why does this happen?

Web-based email platforms are always updating their design, security layers, and page structures. For example, Outlook may change how the BCC button is displayed or modify the HTML structure behind it. When this happens, the automation process that AtomEmailPro uses can’t find the old button anymore.

This is why you may suddenly notice that BCC sending in Outlook (or Gmail, Mail.ru, etc.) doesn’t behave as it did before.

Does this mean AtomEmailPro is broken?

No. AtomEmailPro is still working exactly as designed. The issue comes from changes on the email provider’s side. All webmail senders face this same challenge when providers update their pages.

What should you do if this happens?

Don’t worry, and don’t assume the software is no longer functioning. The solution is simple:

  1. Contact our support team immediately. Telegram: @spinnerchief / Email: [email protected]

  2. Tell us which platform and feature stopped working (for example, Outlook BCC sending).

  3. Our team will update AtomEmailPro’s element recognition to match the new webmail structure.

  4. We release an updated version of AtomEmailPro for you.

The same applies to all supported platforms

We’ve used Outlook as an example here, but the same logic applies to Gmail, Mail.ru, Yahoo, Yandex, and any other supported webmail platforms. Whenever they make changes to their page structure, AtomEmailPro simply needs an update so it can recognize the new elements.

Final Thoughts

If you see that a feature like BCC sending suddenly doesn’t work, remember:

  • It’s not AtomEmailPro failing.

  • It’s the webmail platform updating its elements.

  • Once you contact us, we can quickly adjust AtomEmailPro and release an update.

By working together this way, you’ll always have a reliable bulk email sender that adapts to changes in webmail platforms.